Customer Survey
Chris Nicholson Salon and Spa
Customer Survey
Whether you’re a new client or an existing client, Chris Nicholson Salon and Spa would like to hear about your recent visit. In an effort to improve our service and commitment to you, please take the time to fill out the following survey.
Support Staff Questions
Are you a new client?Yes   No
How did you hear about us initially?
Was the receptionist helpful and courteous when you made your appointment?Yes   No
Did you receive a confirmation call the day before your appointment?Yes   No
Were you greeted professionally when you arrived for your appointment?Yes   No
How would you rate your interaction with our Shampoo Assistants? (1 Low to 5 High)
Comments on questions above
Team Member Questions
Which Stylist or Spa Member did you see?
Did this team member start your service within a reasonable amount of time from your scheduled appointment?Yes   No
Did you receive the level of service you expected from our salon and team members? (1 Low to 5 High)
How would you rate your service?  (1 Low to 5 High)
Comments on questions above
Salon Questions
Was the Salon Clean?Yes   No
If no, what area could be improved on?
Were we professional in our appearance to you? (1 Low to 5 High)
Would you recommend us in the future?Yes   No
What services would you like to see added to our menu?
How would you rate your overall Salon and Spa experience? (1 Low to 5 High)
Comments on questions above
What did you like MOST about our Salon and/or the services we provided you?
What did you like LEAST about our Salon and/or the services we provided you?
 
  SPECIAL OFFERS
$30 Off Full Highlights and Cut with Master Stylist
$90 Highlights and Haircut for College Students!
$50 Off Highlights and Haircut with Premier Stylist
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